About Us

Estimate Your Eligibility

A strong and stable company

For over decade, Liberty Reverse Mortgage has been committed to helping seniors gain financial freedom and security through Home Equity Conversion Mortgages (HECMs). Liberty is one of the largest and most experienced HECM lenders in the United States. We are a direct lender unlike many other HECM loan providers.

Consistent and dedicated service

Liberty has an A+ Better Business Bureau rating and is a member of the National Reverse Mortgage Lenders Association. When you work with us you can expect:

• Dedicated licensed loan professionals
• Competitive pricing and flexible terms
• In-house underwriting and processing
• Live people available during business hours
• Fast and efficient funding

No up-front lender fees

We do not charge any up-front lender fees. All the processing and loan fees can be financed into the mortgage itself.1

We believe passionately in what we do. Contact us today and let us make it easy for you.

1 Borrower is responsible for paying the fee for the HUD counseling out of pocket.

Get assistance with the servicing of your current loan.

General Inquiries

If you have questions related to your current reverse mortgage loan, please contact our Servicing department at:

Reverse Mortgage Servicing Department
P.O. Box 40724
Lansing, MI 48901
Phone (866) 654-0200
Borrower.Care@reversedepartment.com

We will provide you with a substantive response to your phone call or mailing, generally within 10 calendar days of receipt. If we require more than 10 calendar days to provide a substantive response to you, we will so advise you within 10 calendar days of receipt.

Requests for information and Notices of Error, including Qualified Written Requests

If you wish to request information or assert an error relating to the servicing of your reverse mortgage loan, including any Qualified Written Requests, you must use the address below and include your name, your mortgage loan account number, property address and a statement of either the information you are requesting or the error you believe has occurred:

Reverse Mortgage Servicing Department
ATTN: Mailstop AUS-01
P.O. Box 85400
Austin, TX 78708